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Support Questions

Yes. We provide a verifier along with the email finder. The verifier is an accurate tool that analyzes the status of your emails. On your web dashboard, you can spot the "Verification" column, which holds the status of your saved emails.

When you add team members to your subscription, they share with you the same credits you have on your account balance. For instance, if your balance is 100/1000, and register a team member, the balance of the former will be updated to 100/1000. If your new team member uses 1 credit, the new balance of the entire team will be 101/1000.

You use your email credits when the Email Finder returns an email along with its verification status.

You can add a team member to your subscription from your team settings at Team Settings.

Subscription credits do not expire as long as you have a membership, each subscription plan allows you to hold onto unused credits so that you may use them when the time is convenient. These stored credits are "rolled over" to your next billing cycle, either monthly or yearly.

Yes, we keep track of every email you search since the creation of your account. You only consume your email credits when you find an email for the first time.

When you upgrade your account's plan, we cancel your last subscription and load your new credits instantly — remaining email credits from your previous subscription rollover to your new subscription credits.
The former also applies when you downgrade your account

You can cancel your subscription anytime, even during the first month. Your subscription can be canceled manually from your account settings.


Skrapp.io

Skrapp.io is an email finder for B2B sales and email marketing. Our software transforms public data into an advanced prospecting email tool to help professionals with email marketing and outreach campaigns.

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