RocketReach Review 2025: Features, Pricing & Best Alternatives

RocketReach offers access to over 700 million professional profiles and integrates with Salesforce, HubSpot, and LinkedIn to help streamline your outreach. With 100+ search filters, a Chrome extension, and bulk lookup, it’s built to make lead generation easier.

But how well does it actually work? I broke down accuracy, features, and usability so you can decide if RocketReach is the right tool for you. Let’s get into it.

Quick Summary

• Feature set: 7/10 – Large database, AI-driven search, and CRM integrations, but some missing contact details.
• Usability: 8/10 – Intuitive platform with useful filters for refining searches.
• Data accuracy: 6/10 – Some users report high bounce rates and incorrect phone numbers.
• Integrations: 7.5/10 – Works with major CRMs and email tools, but API access is limited to higher plans.
• Customer support: 6/10 – Slow response times and refund difficulties are common complaints.
• Pricing: 7/10 – Flexible plans, but lookup limits and add-on fees can increase costs.
• Overall verdict: 7/10 – A strong tool for lead generation, but data accuracy issues and pricing concerns hold it back.

RocketReach Overview

Editor’s Note: For this review, I tested RocketReach’s features, usability, data accuracy, integrations, and customer support to provide an objective take.

Founded in 2016 by Scott Kim, RocketReach is a lead intelligence platform designed to help businesses find verified contact details for professionals worldwide. With a database of over 700 million professionals and 35 million companies, it provides access to email addresses, phone numbers, and social media profiles. The platform integrates with major CRMs and sales automation tools, making it a popular choice for sales teams, recruiters, and marketers.

RocketReach also offers intent data, which helps businesses identify prospects actively searching for specific products or services. While the platform has many strengths, some users report inaccuracies in contact data, occasional outdated records, and premium pricing that may not suit all budgets.

RocketReach Main Features

RocketReach equips sales teams, recruiters, and marketers with essential tools for contact discovery, CRM integrations, and workflow automation. Below is a closer look at RocketReach’s key features.

Global Contact Database

RocketReach gives access to 700 million professionals and 35 million companies, retrieving emails, phone numbers, and social media profiles from public sources.

That said, some users report 20–30% email bounce rates and outdated phone numbers, requiring additional verification.

Contact Discovery

Unlike email-only tools, RocketReach provides direct dials and LinkedIn profile links, helping users connect via email, phone, or social media.

While this flexibility is useful, mobile number accuracy can be inconsistent, and LinkedIn-sourced data isn't always up to date.

CRM & Workflow Integrations

RocketReach integrates with Salesforce, HubSpot, Outreach, and Zapier, enabling seamless data transfers and automated lead enrichment.

While these integrations save time, some users report syncing issues and missing contact fields, requiring manual corrections.

Automation & Bulk Prospecting

RocketReach enables bulk searches and list-building and offers a Chrome extension to extract contacts from LinkedIn, company websites, and other platforms.

However, it lacks built-in sequencing, email automation, and AI-driven outreach tools, making it less comprehensive than all-in-one platforms.

➡️ Feature Score: 7/10 – Strong contact discovery and integrations, but inconsistent data accuracy and limited automation hold it back.

RocketReach Integrations

RocketReach connects with CRM platforms, email outreach tools, and workflow automation software to help users manage their prospecting more efficiently. While these integrations simplify lead management, some users report occasional syncing issues and missing data fields.

CRM Integrations

RocketReach integrates with popular CRM platforms to sync contact data, automate lead entry, and enrich records. Supported CRMs include:

• Salesforce – Automates contact updates and lead tracking.
• HubSpot – Syncs prospect details for marketing and sales teams.
• Pipedrive – Helps sales reps manage pipelines with updated contact info.

Email & Outreach Platform Integrations

To support email outreach, RocketReach connects with email providers and sales engagement tools:

• Gmail & Outlook – Allows direct emailing from within the platform.
• Mailshake & Outreach.io – Automates email campaigns and follow-ups.
• SMTP/IMAP Support – Works with third-party email services for greater flexibility.

Spreadsheet & Data Management Tools

RocketReach allows users to export and organize prospect data via:

• Google Sheets – Exports lead lists for data management and collaboration.
• Airtable & Microsoft Excel (via Zapier) – Automates lead enrichment workflows.

Automation & Workflow Tools

For workflow automation, RocketReach connects with:

• Zapier – Enables automation between RocketReach and thousands of apps.
• Make – Allows users to create custom workflows for lead generation.

➡️ Integration Quality: 7.5/10 – RocketReach offers strong CRM and email integrations, but occasional syncing issues and the need for additional automation tools may require workarounds.

RocketReach Customer Support: Responsive or Frustrating?

Customer support is a critical factor when choosing a lead intelligence platform. RocketReach offers multiple support channels, but user experiences vary significantly—some praise its responsiveness, while others report long wait times, unhelpful responses, and difficulty canceling subscriptions.

Support Options

RocketReach provides several ways for users to get assistance:

• Help Center & FAQs – A self-service knowledge base with guides and troubleshooting articles.
• Email Support – Available across all plans, but many users report slow responses.
• Live Chat – Included in Pro and Enterprise plans, offering quicker responses.
• Phone Support – Limited to Enterprise users only.

These support channels cover the basics, but users on lower-tier plans often struggle to get timely help.

Common User Complaints

Despite the available resources, many users have voiced frustration over:

• Slow Response Times – Some users report waiting days or even weeks for a reply.
• Billing & Cancellation Issues – Numerous customers mention being charged without warning and facing difficult cancellation policies.
• Unhelpful Customer Service – Support representatives are sometimes unwilling to offer solutions, instead directing users to refund policies.

Customer Reviews on G2 About RocketReach's Customer Service

RocketReach provides multiple support options, but response times and issue resolution quality are inconsistent. Customers on higher-tier plans tend to receive better service, but many users on lower plans find assistance lacking.

➡️ Customer Support Score: 6/10 – RocketReach’s support is available, but slow responses, billing issues, and refund difficulties can make for a frustrating experience. Users should carefully review policies before committing.

RocketReach vs. Alternatives: Which One is Better?

RocketReach is a widely used contact data tool, but how does it compare to top competitors in lead generation and B2B prospecting? While RocketReach offers a vast database and email finder capabilities, other platforms provide superior data accuracy, automation, and outreach tools. Below is a detailed comparison.

Feature Comparison: RocketReach vs. Competitors

How RocketReach Stacks Up Against the Competition

Where RocketReach Excels

• Large Contact Database – With 700M+ profiles, RocketReach offers one of the largest B2B contact databases.
• Email Finder & Verification – RocketReach’s search tool helps users locate business emails across industries.
• Chrome Extension – The browser extension allows quick lookups directly from LinkedIn and company websites.
• Flexible Pricing Options – Credit-based model offers different tiers, making it accessible for various business sizes.

Where RocketReach Falls Short

• Data Accuracy Issues – Users report outdated or incorrect phone numbers and job titles.
• Limited CRM Integrations – Compared to competitors like ZoomInfo, RocketReach’s integration options are more restricted.
• Credit-Based Pricing Can Be Costly – Unlike subscription-based competitors, RocketReach’s pricing can become expensive for heavy users.
• No Built-In Outreach Automation – Lacks sales engagement tools like Apollo.io’s sequencing and automation.

➡️ Competitive Positioning: 7/10 – RocketReach offers a large database and flexible credit-based model, but data inconsistencies and limited CRM integrations make competitors like ZoomInfo and Apollo.io better suited for advanced prospecting.

What Are Customers Saying About RocketReach?

RocketReach has a large user base, but customer opinions vary. Some users praise its affordability and contact database, while others criticize data accuracy, billing issues, and customer support. Below is a breakdown of real user feedback.

What Users Like About RocketReach

• Large Database – Users appreciate access to 700M+ profiles across industries.
• Easy-to-Use Interface – The search tool and Chrome extension make prospecting simple.
• Affordable Compared to ZoomInfo – Some find RocketReach’s pricing more accessible than enterprise competitors.

Common Complaints About RocketReach

• Inconsistent Data Accuracy – Many users report incorrect phone numbers and outdated job titles.
• Billing & Auto-Renewal Issues – Customers have faced unexpected charges and difficulty canceling subscriptions.
• Poor Customer Support – Complaints include slow responses and lack of assistance for billing disputes.

RocketReach Real Customer Reviews on G2

Below is a summary of real user experiences left by users on G2:

➡️ User Feedback Score: 6.5/10 – While RocketReach provides affordable access to a large database, data accuracy concerns and billing issues make it a mixed experience for users.

Verdict: Is RocketReach Worth It?

RocketReach offers an extensive contact database at a more accessible price than enterprise tools like ZoomInfo, but is it the right fit for your needs? Here’s a breakdown of when RocketReach makes sense—and when you might want to look elsewhere.

✅ RocketReach is a good choice if you:

• Need an affordable contact database with email and phone lookups.
• Want an easy-to-use tool for quick prospect searches.
• Don’t require highly accurate contact details and are willing to verify data manually.

❌ RocketReach might not be for you if you:

• Rely on precise, up-to-date contact data for outreach.
• Need transparent pricing without concerns about auto-renewals or unexpected charges.
• Require strong customer support with responsive assistance.

➡️ Overall Score: 6.5/10 – RocketReach is a budget-friendly lead generation tool with a large contact database. However, data accuracy issues, auto-renewal concerns, and inconsistent customer support could be deal-breakers for some businesses.

Looking for a RocketReach Alternative?

Despite its extensive contact database and lead generation tools, some users find RocketReach limiting due to data accuracy concerns, hidden costs, and customer support issues. If you need clean, verified contact data, there’s a better alternative.

Among the top alternatives, Skrapp.io stands out as a powerful, user-friendly email finder built for sales professionals, marketers, and recruiters. Skrapp.io offers several key advantages over RocketReach, particularly in data accuracy and pricing transparency.

Skrapp.io processes 5 million email search queries per day with an average response time of 100ms. It provides 20% more valid emails than leading competitors and achieves a 92% success rate in email searches.

Let’s explore what makes Skrapp.io a great alternative to RocketReach:

1. LinkedIn Email Extraction

Skrapp.io integrates directly with LinkedIn, allowing you to extract verified emails from LinkedIn profiles, Sales Navigator searches, and lists. With a profile extraction rate of 25 per second, Skrapp.io ensures seamless LinkedIn prospecting.

2. Accurate Email Search & Verification

Skrapp.io enriches email data with company details such as revenue, industry, and employee count. With a 99% verification accuracy rate, Skrapp.io minimizes bounce rates and improves lead quality.

3. CRM & Automation Integrations

Skrapp.io seamlessly integrates with HubSpot, Salesforce, and Pipedrive, allowing users to sync verified leads directly into their CRM.

4. Extensive Lead Database

Skrapp.io offers access to 150 million business profiles, refreshed daily, ensuring that users always have the most up-to-date prospect information.

5. Data Export & Team Collaboration

Users can export lead data to CSV or directly into their CRM. Skrapp.io also allows teams to share lead lists and collaborate in real-time.

6. Affordable & Transparent Pricing

Unlike Rocketreach, which has hidden fees and auto-renewal concerns, Skrapp.io provides a straightforward pricing model with clear limits and better value.

Skrapp.io vs. RocketReach: Feature Comparison

Get Started with Skrapp for Free Today

If you need a more comprehensive email prospecting tool with LinkedIn integration and better automation, Skrapp.io is a great alternative to RocketReach.

Here’s what you get with Skrapp.io:

• Seamless LinkedIn email extraction for enhanced prospecting
• High-accuracy email search & verification with smart filtering
• CRM & automation integrations for improved workflow efficiency
• 150M+ business profiles in a constantly updated lead database
• Team collaboration tools to share and manage leads effortlessly
• Data export options for better lead management

Frequently Asked Questions: RocketReach