Skrapp no longer returns emails already known to be invalid
When a search finds an address our checks already know is invalid, Skrapp now shows "no email found" instead of the invalid address. Valid, catch-all and pending results work as before.
When Skrapp finds an email address that our checks already know is invalid, it will no longer show it. The lead will display "no email found" instead. This applies everywhere you search: lists and searches in the web app, the LinkedIn and Sales Navigator extension, bulk searches and the API.
- If it finds a valid address, your lead is updated.
- If not, the lead keeps the address marked "invalid" and your credit is refunded.
Valid and catch-all results are unchanged. Invalid addresses were never charged, so this change does not affect your credits.
Why we're doing this
Fewer bounced emails, cleaner exports and CRM syncs, and found counts that reflect addresses you can actually use. On some lists you may see fewer "found" emails than before. The number of valid emails does not change.